Privacy Policy
This Privacy Policy explains how SayHello collects, uses, stores, and shares information when you use the app, upload screenshots, generate AI suggestions, manage a subscription, or otherwise interact with the service.
1. Information We Collect
We may collect account information such as your name, email address, sign-in identifiers, profile photo, device-related information, in-app activity, subscription status, screenshots you upload, text you submit for replies, and the AI outputs generated for you. We may also collect technical logs, crash data, diagnostics, timestamps, and usage metadata needed to operate and improve the app.
2. How We Use Your Information
We use collected information to authenticate your account, generate opening lines and reply suggestions, personalize language preferences, maintain your conversation history, process subscription entitlements, prevent abuse, investigate misuse, comply with legal obligations, improve product quality, and communicate service-related notices.
3. Screenshots, Prompts, and AI Processing
When you upload a dating or Instagram profile screenshot or submit text, that content may be processed by cloud infrastructure and AI service providers strictly for analysis and response generation. You should only upload content you are legally allowed to use and share.
4. Storage, Retention, and Security
We store certain account records, preferences, generated suggestions, and related history so the app can function across sessions. We apply reasonable technical and organizational safeguards, but no service can guarantee absolute security.
5. Sharing and Service Providers
We may share information with infrastructure, analytics, authentication, payment, customer support, and AI processing providers only to the extent needed to run the service. We may also disclose information if required by law, court order, lawful request, merger or asset transfer, enforcement need, or to protect rights, safety, property, users, the app, or the public.
6. Your Choices and Rights
You may control certain profile details, sign out of the app, manage billing through your platform account, and stop using the service at any time. Depending on your location, you may also have rights to request access, correction, deletion, restriction, or portability of personal information, subject to verification and applicable legal exceptions.
7. Children and Sensitive Use Cases
SayHello is intended for adults and is not directed to children. Do not use the app if you are below the age required to consent to the service in your jurisdiction.
8. Ownership and Content Rights
You retain ownership of content you lawfully submit, but you grant the service a limited, non-exclusive license to host, store, analyze, reproduce, and process that content as needed to operate, secure, and improve the app.
9. International Processing
Your information may be processed and stored in jurisdictions different from your own depending on the hosting and vendor infrastructure used by the service.
10. Policy Changes
We may update this Privacy Policy from time to time. The latest version published here will control future use of the service.
For privacy questions, data requests, or policy-related concerns, contact help.sayhello.ai@gmail.com.